Rewritten for the mother & child silver necklace — same structure and warmth, but every answer now fits the silver/gold hug pendant instead of the woven glass-bead line:

---

Q: How do I choose my necklace?
A: Just pick your style on the product page and add to cart, that's it. Choose your combination of silver and gold to suit you or the person you're gifting.

Q: What's it made of?
A: Each necklace is crafted in 925 sterling silver with a warm gold-plated accent — two figures held in a hug that never lets go. Elegant, hypoallergenic, and made to be worn every day.

Q: How long does delivery take?
A: UK orders arrive in 3–5 business days and US orders in 3–5 days, with free tracked shipping. You'll get a tracking link as soon as your order ships.

Q: Will it fade or tarnish?
A: Sterling silver holds its shine with basic care. Keep it away from water, perfume, and harsh chemicals, and a soft polish keeps it looking new wear after wear.

Q: What if something's not right with my order?
A: Please check your order carefully before buying. If your necklace arrives faulty or isn't what you ordered, email zivelle.co@outlook.com and we'll make it right.

Q: Do you offer returns?
A: Yes. You're covered by our 30-day money-back guarantee. If your necklace arrives faulty or isn't as described, we'll replace or refund it — just reach out within 30 days. See our Returns & Refunds page for full details