Terms & Conditions

1. Introduction 
This website, www.zivelle.co, is owned and operated by ANUKARSH EXPORTS, hereinafter referred to as "We," "Zivelle,"  "ANUKARSH EXPORTS,"  By accessing and using www.zivelle.co, you, the user ("You"), are deemed to have accepted the following Terms and Conditions.

2. Acceptance of Terms and Conditions
You understand and agree that you are bound by these terms and conditions for an indefinite period as long as you access this website. Amama reserves the right to revise these terms and conditions without obligation to notify users. For this reason, we encourage you to review these Terms and Conditions every time you purchase products from us or use our website.

3. Ownership and Copyright
All rights, including copyright, in this website are owned by Zivelle, c/o ANUKARSH EXPORTS. Any use of this website or its contents, including copying or storing, in whole or in part, is prohibited without the express permission of Zivelle, c/o ANUKARSH EXPORTS.

4. Eligibility
Persons who are considered "incompetent to contract" under the Indian Contract Act of 1872 are not eligible to use this website. If you are below the age of 18, you are prohibited from using, purchasing, or entering into contracts on this website.

5. Pricing Policy
At ZIVELLE.CO ,we are dedicated to providing shopping convenience, exceptional service, and an exciting product selection at competitive prices. Prices and availability of the products and services provided or offered on the site are subject to change without prior notice and at the sole discretion of company.

6. GST (Goods and Services Tax)
All prices displayed on our website include the GST rate on jewellery.

7. Mode of payment 
Payments for the products available on Site and app may be made in the following ways:

- UPI, Credit Cards, Debit Cards, Net Banking, 
- Online payments are instant payment options and recommended to ensure faster processing of your order. 
- Cash On Delivery option is available for limited areas only.

All online payments are handled by authorized Payment Gateways considering transaction security measures mandated by RBI and other regulatory authorities. Amama Jewels is not responsible for any breach of information, or inappropriate transactions.

9. Credit Card Details
You agree to provide accurate and correct credit card details for availing services on the site. You must use your lawfully owned credit card in any credit card transaction.

10. Cancellation and Changes by Customers
Once an order is submitted, we cannot guarantee cancellation or modification. A cancellation or modification request will be considered only if the order hasn’t been shipped. If the mentioned criteria are matched, please email care@zivelle.in, and we will make every effort to accommodate your request.

• No return or Exchange will be accepted on the sales items. For more details read our returns and exchange policy.