Shipping & Delivery

Free tracked shipping on every order.

Each Zivelle necklace is handwoven with care and dispatched within 1–2 business days. You'll receive a tracking link by email as soon as your order ships.

Delivery times:
· United Kingdom: 3–5 business days
· United States: 3–7 business days

If you have any questions about your order, email us anytime at zivelle.co@outlook.com.

FAQs

What is it made of?

925 sterling silver with a warm gold-plated accent. Elegant, hypoallergenic, and made to be worn every single day

Will it tarnish?

Sterling silver stays beautiful with basic care. A soft polish keeps it bright, and it's made to last for years — just like the bond it holds

Can I wear it in the shower or water?

It's water-resistant, so a splash of rain or a quick wash won't hurt it. We'd recommend taking it off for swimming, showering, or the beach, though, as chlorine and saltwater can be tough on any handmade jewellery over time

Do you offer a guarantee?

Absolutely. Every piece is covered by our 30-day guarantee. If it arrives damaged or isn't quite right, we'll replace it free, no questions asked

Do you ship worldwide?

Yes — we ship everywhere. Every order comes with free tracked shipping, so you can follow your bracelet all the way to your door no matter where you are

Shipping & Delivery

FAQs

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